Table of Content

1. General Statement
2. Types of Information Collected
3. Methods of Collection
4. Purposes of Collection
5. Data Security Measures
6. Use of Cookies and Tracking Technologies
7. Third-Party Disclosure
8. User Rights
9. Policy Updates
10. Contact Information

1.General Statement

Welcome to www.littleonesresale.com! At Little Ones Resale, you can stop by as well as buy products without registering for an account. If you would like to register, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, products, and services (collectively referred to as the “Services”).

By accessing or using our Services, you agree to these terms of this Privacy Policy. Please take the time to review this document carefully to understand how we handle your personal information. If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us at contact@littleonesresale.com.

This Privacy Policy may be updated periodically to reflect changes in our practices and legal requirements. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

2.Types of Information Collected

1. User Account Information: When users register for an account on our website, we collect personal information such as their name, email address, date of birth (for age verification purposes), and password.
2. Seller Information: For users who wish to sell items on our website, we collect additional information such as their contact details, payment information (e.g., PayPal account), and shipping address.
3. Product Listings: When sellers create product listings, we collect information about the items being sold, including descriptions, photographs, pricing, and any other details provided by the seller.
4. Transaction Information: When users make purchases or sales on our website, we collect transaction details such as the product purchased, payment method, shipping address, and any communications between buyers and sellers.
5. Communication Data: We may collect information from user communications with our customer support team, including emails, chat logs, and any other correspondence, to assist with resolving issues or inquiries.
6. Usage Data: We may collect data about how users interact with our website, including pages visited, products viewed or purchased, search queries, and other interactions, to improve our services and user experience.
7. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about users’ browsing activities on our website, such as IP address, browser type, device identifiers, and referral URLs, for analytics and advertising purposes.
8. Location Information: With user consent, we may collect location data (e.g., IP address or GPS coordinates) to provide localized services, such as displaying relevant products or services based on the user’s location.

Please note that we only collect personal information that is necessary for the operation of our platform and the provision of our services. We do not knowingly collect or solicit personal information from anyone under the age of 18 without parental consent. If you believe that we have inadvertently collected personal information from a child under 18 without proper consent, please contact us immediately at contact@littleonesresale.com to request the removal of such information.

By using our website and services, users consent to the collection, use, and processing of their personal information as described in this Privacy Policy.

 

3.Methods of Collection

1. User Registration: Personal information is collected when users register for an account on our website. During the registration process, users are required to provide their name, email address, date of birth (for age verification purposes), and create a password.
2. Seller Registration: Additional information is collected from users who register as sellers on our website. This includes contact details such as phone number and address, payment information (e.g., PayPal account), and shipping address.
3. Product Listings: When sellers create product listings, they provide information about the items they wish to sell, including descriptions, photographs, pricing, and any other relevant details. This information is collected directly from sellers through our website’s listing creation interface.
4. Transactions: Information about user transactions, such as purchases and sales, is collected when users engage in buying or selling activities on our website. This includes details such as the product purchased, payment method, shipping address, and any communications between buyers and sellers.
5. Communications: We collect information from user communications with our customer support team, including emails, chat logs, and other correspondence. This information is collected to assist with resolving issues or inquiries raised by users.
6. Automated Technologies: We may use cookies, web beacons, and similar technologies to automatically collect certain information about users’ browsing activities on our website. This includes data such as IP address, browser type, device identifiers, and referral URLs. These technologies help us analyze user behavior, improve our services, and provide targeted advertising.
7. Location Services: With user consent, we may collect location data (e.g., IP address or GPS coordinates) to provide localized services, such as displaying relevant products or services based on the user’s location.

We only collect personal information through lawful and fair means, and we strive to minimize the collection of unnecessary or excessive information. By using our website and services, users consent to the collection of their personal information as described in this Privacy Policy.

4.Purposes of Collection

1. Facilitating Transactions: We collect personal information to facilitate transactions between buyers and sellers on our website. This includes information such as contact details, shipping addresses, and payment information, which are necessary to process orders and ensure the delivery of purchased items.
2. User Account Management: Personal information collected during user registration is used to create and manage user accounts on our website. This includes user authentication, account customization, and communication with users regarding their account activities.
3. Seller Account Management: Additional information collected from users who register as sellers is used to create and manage seller accounts on our website. This includes verifying seller identities, processing payments to sellers, and facilitating communication between sellers and buyers.
4. Product Listings: Personal information provided by sellers when creating product listings is used to display and promote their items on our website. This includes product descriptions, photographs, pricing, and other relevant details to help buyers make informed purchasing decisions.
5. Customer Support: We collect information from user communications with our customer support team to provide assistance with inquiries, resolve issues, and address user feedback or complaints. This includes emails, chat logs, and other correspondence related to user support requests.
6. Website Improvement: We collect usage data and analyze user behavior on our website to improve the functionality, usability, and performance of our website. This includes optimizing website navigation, enhancing search functionality, and personalizing user experiences based on user preferences and behavior.
7. Marketing and Advertising: With user consent, we may use personal information to send promotional emails, newsletters, and other marketing communications about products, services, and special offers available on our website. This includes targeting advertising based on user interests, preferences, and demographic information.
8. Legal Compliance: We may collect and process personal information as required to comply with applicable laws, regulations, and legal obligations. This includes maintaining records of transactions, responding to legal inquiries or requests from law enforcement authorities, and protecting our rights and interests in legal proceedings.

By collecting personal information for these purposes, we aim to provide a safe, secure, and user-friendly online marketplace for buying and selling used items. Users consent to the collection and processing of their personal information for these purposes when using our website and services.

5.Data Security Measures

1. Encryption: We employ industry-standard encryption protocols to safeguard users’ personal information during transmission over the internet. Secure Socket Layer (SSL) technology encrypts data exchanged between users’ web browsers and our servers to prevent unauthorized access or interception.
2. Secure Data Storage: Personal information collected from users is stored on secure servers with restricted access controls to prevent unauthorized disclosure or tampering. We utilize robust data storage solutions with built-in security features, including firewalls, intrusion detection systems, and regular security audits.
3. Access Controls: Access to users’ personal information is restricted to authorized personnel who have a legitimate need to access such data for the performance of their duties. Access controls, such as user authentication mechanisms and role-based permissions, are implemented to prevent unauthorized access or misuse of personal information.
4. Data Minimization: We practice data minimization principles by limiting the collection, storage, and retention of personal information to the extent necessary to fulfill the purposes outlined in our Privacy Policy. We do not retain personal information for longer than is required or permitted by law.
5. Continuous Employee Development in Data Security: Our workforce remains dedicated to upholding data security best practices and privacy compliance through ongoing education initiatives. We prioritize the continuous enhancement of our team’s awareness and skills in safeguarding users’ personal information. Each employee is equipped with the knowledge and understanding of the critical importance of maintaining user data confidentiality and integrity, adhering to stringent confidentiality obligations as an integral part of their responsibilities
6. Continuous Improvement in Security Measures: We are dedicated to strengthening our security protocols through ongoing assessments and proactive measures. While we are in the process of implementing regular security audits and vulnerability assessments, our team is actively working towards establishing robust monitoring systems to ensure the safety and integrity of our systems and infrastructure. We prioritize the detection and response to any potential security threats or incidents to safeguard our users’ data and maintain a secure online environment.
7. Third-Party Security: We evaluate the security practices of third-party service providers and vendors with whom we share users’ personal information to ensure they adhere to industry-standard security protocols and compliance requirements. We enter into contractual agreements with third parties to enforce security obligations and data protection standards.

By implementing these data security measures, we are committed to protecting the confidentiality, integrity, and availability of users’ personal information and maintaining the trust and confidence of our users in our website. Users can rest assured that their personal information is handled and safeguarded with the utmost care and diligence.

6.Use of Cookies and Tracking Technologies

1. Cookies: Our website uses cookies, which are small text files stored on users’ devices to enhance their browsing experience and provide personalized services. Cookies are used for various purposes, including remembering users’ preferences, analyzing website traffic patterns, and facilitating targeted advertising.
2. Opting Out: Users have the option to accept or reject cookies through their web browser settings. Most web browsers automatically accept cookies by default, but users can typically modify their browser settings to decline cookies or prompt them before accepting cookies. However, please note that disabling cookies may affect the functionality of our website and limit certain features or services.
3. Third-Party Tracking: We may use third-party tracking technologies, such as web beacons, pixels, and similar technologies, to collect information about users’ browsing activities on our website and across third-party websites and online services. This information may be used to analyze user behavior, measure the effectiveness of advertising campaigns, and deliver targeted advertisements to users based on their interests and preferences.
4. Cookie Policy: We provide users with clear and transparent information about our use of cookies and tracking technologies in our Cookie Policy, which outlines the types of cookies we use, their purposes, and how users can manage their cookie preferences. By using our website and services, users consent to the use of cookies and tracking technologies as described in our Cookie Policy.
5. Types of Cookies: We may use different types of cookies on our website, including:

• • • • Essential Cookies: These cookies are necessary for the operation of our website and enable core functionalities such as user authentication, account management, and shopping cart functionality. Users cannot opt out of these cookies, as they are essential for the proper functioning of our website.
      • Analytics Cookies: These cookies collect information about how users interact with our website, such as pages visited, links clicked, and time spent on each page. This data is used to analyze website traffic patterns, identify areas for improvement, and optimize the user experience.
      • Advertising Cookies: These cookies are used to track users’ browsing activities across websites and deliver targeted advertisements based on their interests, preferences, and demographic information. We may partner with third-party advertising networks to display personalized ads to users on our website and other websites they visit.
      • Preference Cookies: These cookies remember users’ preferences and settings, such as language preferences, currency settings, and display preferences, to provide a customized browsing experience.
      • Session Cookies: These cookies are temporary and are deleted when users close their web browsers. Session cookies are used to maintain users’ session state and facilitate navigation during their visit to our website.
      • Persistent Cookies: These cookies remain on users’ devices for a predetermined period or until manually deleted by users. Persistent cookies are used for purposes such as remembering users’ login credentials and preferences for future visits.

By using cookies and tracking technologies, we aim to enhance users’ browsing experience, improve the functionality of our website, and provide personalized services and advertisements tailored to users’ interests and preferences. Users can control their cookie preferences through their web browser settings or by following the instructions provided in our Cookie Policy. An overview of our policies can be found below in the “cookie policy” section. 

 

7.Third-Party Disclosure

1. Service Providers: We may engage third-party service providers to perform various services on our behalf to facilitate the operation of our website and the provision of our services. These service providers may include, but are not limited to, payment processors, shipping carriers, hosting providers, marketing agencies, and analytics providers. We may share users’ personal information with these service providers as necessary to enable them to perform their functions and fulfill their obligations.
2. Seller Information: In the case of users who register as sellers on our website, certain information provided by sellers, such as contact details, product listings, and transaction data, may be publicly visible to other users of our website. Sellers have the option to control the visibility of their information and listings through their account settings and privacy preferences.
3. Third-Party Integrations: We may integrate third-party services, plugins, or applications into our website to enhance its functionality and provide additional features to users. These third-party integrations may collect information directly from users or may receive information from our website, depending on the nature of the integration. Users should review the privacy policies of these third-party providers for information about their data collection and use practices.
4. Legal Compliance: We may disclose users’ personal information to third parties if required to do so by law, regulation, legal process, or governmental request. We may also disclose users’ personal information to law enforcement authorities, government agencies, or other third parties as necessary to comply with applicable laws, regulations, or legal obligations, enforce our Terms and conditions, or protect our rights, property, or safety, or the rights, property, or safety of others.
5. Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other corporate transaction involving our company, users’ personal information may be transferred to third parties as part of the transaction. We will provide notice to users of any such transfer and any material changes to the handling of their personal information as a result of the transaction.
6. User Consent: We will obtain users’ consent before disclosing their personal information to third parties for purposes not described in this Privacy Policy or before using their personal information for purposes materially different from those disclosed at the time of collection.
7. Aggregate and Anonymized Data: We may share aggregated or anonymized data that does not directly identify individual users with third parties for various purposes, including analytics, research, and marketing. Aggregate and anonymized data cannot be used to identify or contact individual users.

By using our website and services, users consent to the disclosure of their personal information to third parties as described in this Privacy Policy. Users should review the privacy policies of third parties to understand their data collection, use, and disclosure practices. We are not responsible for the privacy practices of third parties.

8.User Rights

1. Access to Personal Information: Users have the right to request access to the personal information we hold about them. Upon request, we will provide users with information about the categories of personal information we have collected, the purposes for which it is used, and the third parties with whom it has been shared. Users may request access to their personal information by contacting us using the contact information provided in this Privacy Policy.
2. Correction and Updating of Information: Users have the right to request correction, updating, or deletion of inaccurate or outdated personal information. If users believe that any of their personal information held by us is incorrect or incomplete, they may contact us at contact@littleonesresale.com to request corrections or updates to their information. We will promptly review and respond to such requests in accordance with applicable laws and regulations.
3. Withdrawal of Consent: Where users have provided consent for the processing of their personal information, they have the right to withdraw their consent at any time. Users may withdraw their consent for the collection, use, or disclosure of their personal information by contacting us using the contact information provided in this Privacy Policy. Please note that withdrawing consent may affect the availability or functionality of certain features or services on our website, up to and including account access.
4. Data Portability: Subject to applicable laws and regulations, users may have the right to receive a copy of their personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller. Users may request a copy of their personal information or the transfer of their personal information to another data controller by contacting us using the contact information provided in this Privacy Policy.
5. Right to Deletion: In certain circumstances, users may have the right to request the deletion of their personal information held by us. Users may request the deletion of their personal information if it is no longer necessary for the purposes for which it was collected, if their personal information is being processed unlawfully, or if they have withdrawn their consent for its processing. Users may request the deletion of their personal information by contacting us using the contact information provided in this Privacy Policy.
6. Right to Object: Users may have the right to object to the processing of their personal information in certain circumstances, such as where their personal information is being processed for direct marketing purposes or where the processing is based on legitimate interests pursued by us or a third party. Users may object to the processing of their personal information by contacting us using the contact information provided in this Privacy Policy.
7. Complaints: Users have the right to lodge a complaint with a supervisory authority if they believe that the processing of their personal information violates applicable data protection laws and regulations. Users may contact the relevant data protection authority in their jurisdiction to file a complaint about our data processing practices.

We are committed to respecting and upholding users’ rights regarding their personal information in accordance with applicable laws and regulations. Users may exercise their rights by contacting us using the contact information provided in this Privacy Policy. We will respond to user requests and inquiries regarding their personal information in a timely and transparent manner.

9.Policy Updates

1. Notification of Changes: We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify users by updating and posting the updated policy. We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect their personal information.
2. Effective Date: This Privacy Policy was Effective on Feb. 22, 2024. Any changes or updates to this Privacy Policy will become effective immediately upon posting on our website, unless otherwise specified. By continuing to use our website and services after the effective date of any changes to this Privacy Policy, users consent to the updated terms and practices described therein.
3. User Consent: By using our website and services, users consent to the collection, use, and processing of their personal information as described in this Privacy Policy. Users should review this Privacy Policy periodically to ensure they understand our data processing practices and their rights regarding their personal information. If users do not agree with any changes or updates to this Privacy Policy, they should discontinue use of our website and services.
4. Contact Information: If users have any questions, concerns, or inquiries about this Privacy Policy or our data processing practices, they may contact us using the contact information provided in this Privacy Policy. We are committed to addressing user concerns and inquiries in a timely and transparent manner.

We are committed to maintaining the privacy and security of users’ personal information and providing transparency about our data processing practices. Any updates or changes to this Privacy Policy will be communicated to users in accordance with the procedures outlined herein. Users are encouraged to review this Privacy Policy periodically for any updates or changes.

10.Contact Information

If you have any questions, concerns, or inquiries about this Privacy Policy, our data processing practices, or your rights regarding your personal information, please contact us using the following contact information:

Littleonesresale is operated by T&S Morgan Holdings Inc., located at 205 Charlotte Street, Suite 232, Peterborough, Ontario, K9J 0A2.

 Email: contact@littleonesresale.com

We are committed to addressing user concerns and inquiries in a timely and transparent manner. If you have any questions or need further assistance, please do not hesitate to reach out to us using the contact information provided above.

Thank you for your trust and confidence in Little Ones Resale. We value your privacy and are dedicated to protecting your personal information in accordance with applicable laws and regulations.

Last Updated: February 22, 2024